Home Owner's Association Survey

Posted: 8/27/2013

SatisfiedCommunityA recent survey conducted by Zogby International, a leading public opinion research firm, has shown that Americans who live in community associations are extremely pleased with their communities, expressing strong satisfaction with the board members who govern their associations and the community managers who provide professional support.


Here's what community association residents say:

  • 88% believe their governing boards strive to serve the best interests of the community.
  • 90% say they are on friendly terms with their association board members, with just 4 percent indicating a negative relationship.
  • 86% say they get along well with their immediate neighbors, with just 5 percent reporting a negative relationship. Of those who reported issues with neighbors, the most common problems were pets, general lifestyle, noise, and parking.
  • 78% believe community association rules "protect and enhance" property values, while only one in 100 say rules harm property values. About 20 percent see no difference.
  • 88% of residents who have interacted with professional community managers say the experience has been positive.

More than seven in 10 community association residents expressed satisfaction with their community experience, according to the survey. Almost 40% of community association residents say they are "very pleased," with only 10% expressing some level of dissatisfaction. Almost 20% expressed neither point of view.

Remember: It takes effort to build a strong, good community and it starts with your participation. If you have questions or suggestions on how your association can be improved, talk to your management team. At Rosen Management Services, we are committed to delivering the best service to all the residents who trust us with their Associations.